Frequently asked questions

Can’t find the answer you’re looking for? Reach out to our customer support team.

Which categories do you support?

We analyze each website or product against a list of over 5,500 Google product categories. You can get the full list from our API in JSON format or download it in CSV format.

Which languages can you handle?

CategoryAPI can categorize websites and products across any language with the same level of accuracy. Feel free to try it!

What happens if categorization fails?

We only charge for successful categorization requests. Your credits will be automatically refunded when we're unable to find the category for a given website or product.

I need more than 100,000 credits per month

We've got you covered! Please contact us and we'll be happy to create a custom plan that suits your business needs.

Can you help us create custom workflows?

No problem, contact us so our team can identify your needs and help you automate your business!

Can I cancel my plan at any time?

Yes, you can cancel your subscription at any time from your dashboard. Your existing credits will remain available until the end of your subscription period.

Ready to automate your business?

Sign up to CategoryAPI and get 100 free credits to try our solution, either from your dashboard or using our API.

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