Frequently asked questions

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Which categories do you support?: We analyze each website or product against a list of over 5,500 Google product categories. You can get the full list from our API in JSON format or download it in CSV format.
Which languages can you handle?: CategoryAPI can categorize websites and products across any language with the same level of accuracy. Feel free to try it!
What happens if categorization fails?: We only charge for successful categorization requests. Your credits will be automatically refunded when we're unable to find the category for a given website or product.
I need more than 100,000 credits per month: We've got you covered! Please contact us and we'll be happy to create a custom plan that suits your business needs.
Can you help us create custom workflows?: No problem, contact us so our team can identify your needs and help you automate your business!
Can I cancel my plan at any time?: Yes, you can cancel your subscription at any time from your dashboard. Your existing credits will remain available until the end of your subscription period.

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